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What Your Jail Management System Should Be Doing for You

By: Joli Shumpert, Implementation Specialist at equivant Corrections   In today’s rapidly evolving corrections landscape, the role of technology – particularly that of the Jail Management System (JMS) – has become increasingly important. A well-designed JMS can significantly streamline operations, enhance security, and improve overall efficiency within correctional facilities. Some

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The Significance of Inmate Classification in Discipline

By: Joe Robbins, Implementation Specialist, equivant Corrections One of the primary goals within jails is maintaining discipline and order. This responsibility is vital for the safety of both inmates and staff. Inmate classification, when executed well, is a fundamental means in achieving this goal. It plays a crucial role in

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Top Five Ways equivant Corrections’ Custody Management System Helps Facilities Save Time

By: Priscilla Torres, equivant Corrections’ Product Implementation Specialist equivant’s Custody Management System is designed to enhance the efficiency of managing facilities. With this all-in-one solution, you can track data including person/booking information, behavior history, programming participation, and more. Plus, the easy-to-view layouts and color-coded alerts allow for management at a

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equivant Corrections and the Northpointe Decision Tree©

By: Greg Eash, COO, equivant Corrections Northpointe, Inc.’s, now known as equivant Corrections, journey through the landscape of criminal justice innovation is closely intertwined with the development and refinement of the Decision Tree methodology. Founded in 1989 by Dr. Tim Brennan and Dave Wells, Northpointe emerged as a pioneer in

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The Difference Between Security and Management Levels for Classification

By: Greg Eash, CEO, equivant Corrections In the context of inmate classification, distinguishing between security levels and management levels is crucial for effectively overseeing correctional facilities. Below are three aspects that highlight the differences between these two classification criteria: Security Levels: Security levels primarily focus on the level of supervision

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What Your Vendor’s Customer Success Plan Should Include

By: Greg Eash, COO, equivant Corrections At the core of our commitment and dedication to the customer experience (a combination of customer care and customer success) is equivant Corrections’ customer success plan. This plan is generated for each new customer and incorporates an understanding of our customer’s unique needs, collaboration

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Customer Care vs. Customer Success: What’s the Difference?

By: Greg Eash, COO, equivant Corrections Customer care and customer success are two distinct but interconnected concepts that play critical roles in managing and enhancing the customer experience. While both are centered around customer satisfaction, they focus on different aspects of the customer’s lifecycle.   Customer care is a broader

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Why Should You Validate Your Facility’s Classification System?

By Genie Jackson, equivant’s Research Team Lead  There are many practical reasons for classifying individuals within a correctional setting, but chief among them is the safe and efficient management of your facility. Your jail depends on a classification system to provide fair and accurate security level designations, but that system

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